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Launch list and partnership requests
If you join the launch list, we save your email address or international WhatsApp number, the services you select, your city if provided, and the time and version of your contact permission. A partner request also saves your business or professional name, service type and city. We use these details to review interest, plan service availability and contact you about your selected services or partnership request. These forms do not collect your health answers, body measurements, payment details or medical reports. Submitting a form does not book or purchase a future service. You can withdraw contact permission or request deletion by emailing care@vitazoon.com with the contact detail you used.
Information we may collect
- Name, email address and telephone number
- Delivery address and location details
- Order, payment-status and customer-support history
- Optional body goals and preferences provided for recommendations
- Device, browser, cookie and usage information
How we use information
- Process and deliver orders
- Provide customer support and service messages
- Personalize product discovery when requested
- Prevent fraud and secure the service
- Meet legal, tax and accounting obligations
Payments
Card payments will be handled by an approved payment-service provider. VitaZoon does not intend to store complete card numbers or card security codes on its own systems.
Sharing, location and retention
Information may be shared with providers needed to operate the service, such as payment, delivery, hosting and support partners, or when required by law. The selected providers and any relevant processing locations must be confirmed before launch. Records will be kept only for the time needed for the stated purpose and applicable legal, tax, accounting or dispute requirements; the final retention schedule is to be confirmed.
Your choices and requests
Depending on the law that applies, you may ask to access or correct your personal information, request deletion or restriction, withdraw consent where processing relies on consent, and opt out of direct marketing. We may need to verify your identity before acting and may retain some records where the law requires it. Email care@vitazoon.com and write “Privacy request” in the subject. Launch-list and partner-request contact permission is limited to the purpose shown on the form; it does not subscribe you to unrelated promotions.
